Returns & Exchanges
At Floraïku Paris, we want you to be fully satisfied with your olfactory journey; therefore, we offer a 30-day return window for products in their original, unopened packaging. To ensure your fragrance is the perfect fit, each full-sized bottle includes a matching sample for testing before opening the sealed box.
Verify Eligibility
Ensure your item is unopened, unused, and still in its original cellophane wrapping to qualify for a full refund.
Request a Label
Contact our concierge team with your order number to receive a pre-paid return shipping label and a Return Authorization form.
Pack Securely
Place the item in its original shipping box, ensuring the fragrance is cushioned securely to prevent damage during transit.
Receive Refund
Once our atelier inspects the returned item, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing